Terms of Service
By booking a consultation or purchasing a protocol from Dr. AYURVAIDYA (Dr. Baby Vaisnavee, BAMS), you agree to these terms.
Nature of services
Services combine Ayurvedic lifestyle guidance (offered within professional scope) with astrological and yogic wellness guidance offered as supportive, educational insight. They are not a substitute for diagnosis or treatment by a licensed physician, psychologist, or psychiatrist, and do not constitute emergency care.
Bookings & payment
Consultations are request-first. Your slot and final amount are confirmed before payment. Payment is made via UPI (or an alternate link for international clients). Sessions begin only after confirmation.
Client responsibilities
You agree to provide accurate birth and health information and to continue any prescribed medical treatment. Results vary by individual; no specific outcome is guaranteed.
Cancellation & refunds
See our Cancellation & Refund policy. Fees are generally non-refundable once a session has begun; genuine missed sessions on our side are rescheduled or refunded.
No guarantee & advertising compliance
In line with the Drugs and Magic Remedies (Objectionable Advertisements) Act, we make no claim to guarantee, cure, or magically remedy any condition. All guidance is supportive, root-cause wellness support offered within professional scope.
Platform role & Safe Harbour (IT Act, Section 79)
The website operates as an intermediary facilitating consultations between you and the practitioner. To the extent permitted by the Information Technology Act, 2000 (Section 79), the platform is not liable for the outcome of individual consultations, and any clinical responsibility rests with the practitioner within their professional scope.
Cross-border services
Services integrate BAMS Ayurvedic principles and astro-energetic timing for holistic wellness. They are not a substitute for emergency medicine, follow the Telemedicine Practice Guidelines (India), and are subject strictly to the practitioner's home jurisdiction. International clients are responsible for compliance with their local laws.
Grievance redressal
If you have any complaint about a service, payment or your data, you may contact our grievance officer (details in the Privacy notice). We acknowledge grievances within 48 hours and aim to resolve them within 15 days, consistent with consumer-protection expectations.
Contact
Questions about these terms: ritual.radiance66@gmail.com.